Support Hub
Whether you're listing your first project, troubleshooting a funding round, or just trying to find an event near you, the Support Hub is the starting point for getting unstuck. Most questions fall into one of the categories below.
Getting Started
New to CommonGround? Learn how to create an account, set up your profile, and find projects and events in your area.
Listing a Project
Step-by-step help for publishing your project, setting up a funding round, and keeping your listing up to date.
Funding & Pledges
Answers about how funding rounds work, when funds are released, and what to do if a pledge doesn't go through.
Account & Privacy
Manage your profile visibility or request a copy of your data.
Still Need Help?
If you can't find what you're looking for here, our support team is reachable through the Contact Support link in the footer. We typically respond within one business day, and urgent moderation issues are prioritized.